De-escalation first
Officers use DPSST tactical communication: stay calm, listen, explain what will happen, and give real opportunities to comply.
Our officers
We hire guards we know.
The single greatest risk in security is the individual on post. We control that risk at the source: who we hire, how we vet them, and how we hold them accountable.
Hiring & vetting
Personally vetted under pressure
Our core hiring pool is officers our management team has personally stood post with, taken apprehensions with, and watched in high-stress situations. We know how they react when it matters, because we have seen it.
Required
Calm and level-headed under pressure. A professional with nothing to prove.
Disqualifying
Ego-driven behavior, a chip on the shoulder, or a need to prove toughness.
The Prime profile
Both sides, or we don’t hire
Every Prime officer must show the judgment to de-escalate whenever possible and the training to respond decisively when de-escalation fails. Candidates who show only one side are not hired.
Trained responders
Tactical and defensive-tactics training means officers can choose the minimum force needed, without panic or overreaction.
Brand protection
Every contact happens in front of your customers. A calm officer makes shoppers feel safer, not policed.
For candidates not personally known to management
Supervised probation before solo posts
- 1
Pre-hire training
De-escalation, use-of-force standards and Prime post procedures.
- 2
Supervised posting
The new hire stands post with a trusted team member or a member of management.
- 3
Body-camera review
Footage is reviewed during probation and drives documented, individual coaching.
- 4
Retention standard
Officers who do not meet the standard after coaching are released. We do not carry marginal performers to fill a schedule.
Credentials you can verify
Licensed in Oregon and Washington
- Oregon DPSST certification for every officer; DPSST armed certification for every armed officer
- Washington DOL guard license and armed license with a WSCJTC firearms certificate for Washington posts
- Criminal background checks required for certification, plus firearm-eligibility screening for armed officers
- Credentials verified before every assignment and again at every renewal
- Credential documentation available to clients on request
What this produces
Lower risk on your property
- Fewer avoidable escalations on client property
- Lower likelihood of excessive-force incidents and the litigation that follows
- A security presence that strengthens your customer experience
- A documented vetting, coaching and training trail for every officer on post
Meet the team that protects your business.
Book a consultation and we will introduce the supervisors and officers assigned to your site.